Your Privacy Matters

Privacy Policy

Last updated: November 5, 2025

At SBCGrow, we are committed to protecting your privacy and ensuring the security of your personal information.

Our Privacy Principles

Three core commitments that guide how we handle your data

Transparency

We are clear about what data we collect and why we collect it. No hidden practices, just honest communication.

Security

Your data is protected with industry-standard security measures, encryption, and regular audits.

Control

You have full control over your personal information with the right to access, update, or delete it.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Company name and business information
  • Project requirements and preferences
  • Communication history with our team

Automatically Collected Information

  • Browser type and version
  • Device information
  • IP address and location data
  • Pages visited and time spent on our website
  • Referral source
2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Communicate with you about our services
  • Respond to your inquiries and support requests
  • Send you technical notices and security alerts
  • Provide you with news and information about our services
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or fraud
3. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Secure data backup and recovery procedures
4. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your data
  • Portability: Request transfer of your data
  • Withdraw Consent: Withdraw consent for data processing
5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website performance and user experience
  • Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share your information
7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

When your data is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Senegal. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@sbcgrow.com

Phone

+221 77 281 8695

Address

Avenue Cheikh Anta Diop, Dakar 10200, Senegal

We will respond to your inquiry within 30 days.